These Terms of Service (“Terms”) are a legal agreement between you and DubMog, operated by Octag AI LLC (“DubMog,” “we,” “us”), governing your use of DubMog: the iPhone, Android, Mac and Windows apps, the Chrome and Edge browser extension, and the website and Web Studio at get.dubmog.com (together, the “App”). By downloading or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.
01 Eligibility and your account
You must be at least 18 years old and able to form a binding contract to use the App. DubMog is not intended for anyone under 18. You are responsible for activity under your account and for keeping your sign-in secure.
02 License
Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to use the App on devices you own or control (for the iPhone and Mac apps, only on Apple-branded devices you own or control and as permitted by the Usage Rules in the Apple Media Services Terms and Conditions), for your own non-commercial use. You may not copy, modify, reverse-engineer, resell, or redistribute the App except as permitted by law.
03 Your content and rights — please read
Do not use the App to infringe anyone’s copyright or other rights, including by capturing or dubbing content you are not permitted to use. You are solely responsible for ensuring you have the necessary rights to the source material, and you agree to use the App in compliance with all applicable laws and the terms of any service you use it alongside.
04 Subscriptions, energy packs, and billing
DubMog offers an auto-renewing Pro subscription (monthly or yearly) and one-time energy pack purchases (minute packs). You can buy them in the iPhone and Mac apps, in the Android app, or on our website, get.dubmog.com (the browser extension and the Windows app open checkout there). Purchases in the iPhone and Mac apps are processed by Apple through your Apple Account, and Apple’s terms apply. Purchases in the Android app are processed by Google Play, and Google Play’s terms apply. Purchases on our website are paid by card through Stripe, as described below.
Purchases in the iPhone and Mac apps (Apple).
- Auto-renewal. A Pro subscription automatically renews unless you cancel at least 24 hours before the end of the current period. Your Apple Account is charged for renewal within 24 hours before the period ends.
- Managing or canceling. You can manage or cancel your subscription in your Apple Account settings. Deleting the App does not cancel a subscription.
- Energy packs. Energy packs are one-time, consumable purchases that add usage to your account. Once delivered, they are non-refundable except where required by law or by Apple’s policies.
Purchases in the Android app (Google Play). You can manage or cancel a Pro subscription in Google Play under Payments & subscriptions. Deleting the App does not cancel a subscription.
Purchases on our website (Stripe). Signed in to your DubMog account on get.dubmog.com, you can buy Pro Monthly, Pro Yearly, and one-time packs of 60 or 180 minutes. What you buy is tied to the account you are signed in to.
- Payment. Card payments are processed by Stripe on its secure checkout page. We do not receive or store your card details.
- Auto-renewal. A Pro subscription bought on the web renews automatically at the end of each monthly or yearly period, and your payment method on file is charged for each renewal, until you cancel.
- Managing or canceling. Sign in at get.dubmog.com/dashboard.html and choose Manage billing (Stripe’s customer portal) to change or cancel your subscription. When you cancel, Pro stays active until the end of the period you have already paid for and then does not renew. Deleting an app or the browser extension does not cancel a web subscription.
- Minute packs. Minute packs are one-time purchases, not subscriptions. The minutes do not expire and stack on top of your balance.
- Unfinished checkouts. A checkout you do not complete expires without any charge. We may email you a link to finish it; the link works for up to 30 days.
- Refunds. For a refund request or any billing question about a web purchase, email hello@dubmog.com.
DubMog Business (teams, on our website). Signed in to your DubMog account, you can buy DubMog Business seats on get.dubmog.com, monthly or yearly, paid by card through Stripe. The account that buys is the team’s admin.
- Seats. Each seat is for one person and attaches to that person’s own DubMog account; seats are not shared logins. The admin decides who holds a seat, invites people and can remove them at any time, and is responsible for the people they add.
- Tokens. Each seat includes 800 Tokens a month, reset at the start of each billing month (yearly plans receive them every month). Unused Tokens do not carry over. A seat’s Tokens are used before the member’s own allowance and packs. When a member leaves mid-month, the seat keeps what was left of that month for the next person, rather than a fresh 800.
- Changing seats. Seats added during a billing period are charged right away for the rest of that period and receive that share of the month’s Tokens. Seats you remove stay yours until the end of the period you have paid for (you can add them back at no charge until then, and they take no new members meanwhile); from your next renewal you pay for the new number, and nothing is refunded for the current period. You can only remove seats that are free.
- Invoices. Each payment comes with an invoice showing the company details you enter at checkout or in Billing (company name, address, VAT or tax ID). Invoices are available on the team page and in Stripe’s customer portal.
- Auto-renewal and canceling. Business renews automatically until the admin cancels in Billing on the team page. When canceled, every seat stays active until the end of the paid period and then ends. Members’ own packs, exports and personal plans are not affected.
For every purchase.
- Monthly energy allowance. Pro includes an energy allowance that is reset, not added to, at the start of each billing month; yearly plans receive it every month. Unused allowance does not carry over, and the allowance ends when Pro ends. The allowance is used before purchased minutes.
- Free usage and trials. We may offer a limited amount of free usage. Any free allowance is provided as-is and may change.
- Price changes. We may change prices; changes apply going forward and, for subscriptions bought through Apple or Google Play, are subject to their notice requirements.
Refund requests for purchases made through Apple are handled by Apple in accordance with the App Store’s policies, and Google Play’s refund policies apply to purchases made through Google Play.
Refund requests made to Apple. If you ask Apple to refund a purchase you made in the iPhone or Mac app, Apple may ask us about that purchase. You agree that we may then tell Apple whether the purchase reached your DubMog account, that DubMog can be used free before you buy, for an energy pack how much of it you have used, and whether we would prefer that Apple grant or decline the refund. We don't send your name, your email address or anything you dubbed. Apple alone decides. You can withdraw this consent at any time by emailing hello@dubmog.com; your withdrawal then applies to refund requests made after we receive your email.
05 Acceptable use
You agree not to: use the App for any unlawful purpose; infringe intellectual property or privacy rights; attempt to disrupt, overload, or gain unauthorized access to our systems or providers; circumvent usage limits, subscriptions, or security; or use the App to harass, harm, or deceive others.
06 Third-party services and content
The App relies on third-party services, including Apple, Google (Firebase, the Gemini API, and AdMob), Microsoft, Stripe, TMDB, and OpenSubtitles. Your use of those features may be subject to the third parties’ own terms, and we are not responsible for their services or content.
This product uses the TMDB API but is not endorsed or certified by TMDB. Subtitle data is provided by OpenSubtitles. Movie titles, posters, and subtitles are the property of their respective owners.
07 Translation accuracy and availability
DubMog produces machine translations in real time. Translations may be inaccurate, incomplete, or unsuitable for important decisions, and should not be relied on for medical, legal, financial, safety, or other critical purposes. The App may be unavailable or interrupted, and features may change or be discontinued.
08 Disclaimer of warranties
The App is provided “as is” and “as available,” without warranties of any kind, whether express, implied, or statutory, including implied warranties of merchantability, fitness for a particular purpose, accuracy, and non-infringement, to the maximum extent permitted by law.
09 Limitation of liability
To the maximum extent permitted by law, DubMog and its operators will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of data, profits, or goodwill, arising from your use of the App. Our total liability for any claim relating to the App will not exceed the greater of the amount you paid us in the 12 months before the claim or USD $50.
10 Indemnity
You agree to indemnify and hold harmless DubMog and its operators from any claims, damages, or expenses arising out of your use of the App, your content, or your violation of these Terms or applicable law — including any claim that material you translated infringed a third party’s rights.
11 Apple-specific terms
This section applies only to the iPhone and Mac apps you get from Apple’s App Store; in it, “the App” means those apps. These Terms are between you and DubMog only, not with Apple. Apple is not responsible for the App or its content. To the extent there is any conflict between these Terms and Apple’s Licensed Application End User License Agreement, the latter governs only as to that conflict.
- Apple has no obligation to provide maintenance or support for the App.
- If the App fails to conform to any applicable warranty, you may notify Apple, and Apple may refund the purchase price (if any); to the maximum extent permitted by law, Apple has no other warranty obligation.
- Apple is not responsible for addressing any claims relating to the App, including product-liability, legal/regulatory, or consumer-protection claims.
- Apple is not responsible for investigating or resolving any third-party intellectual-property claim relating to the App.
- Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them against you.
12 Termination
We may suspend or terminate your access if you violate these Terms or use the App in a way that could harm us, other users, or our providers. You may stop using the App at any time and delete your account from within it. Sections that by their nature should survive termination will survive.
13 Governing law
These Terms are governed by the laws of the State in which the operator of DubMog, Octag AI LLC, is established, without regard to its conflict-of-laws rules. Disputes will be resolved in the competent courts of that State, unless applicable law gives you a non-waivable right to bring proceedings elsewhere.
14 Changes to these Terms
We may update these Terms from time to time. If we make material changes, we will update the date above and, where appropriate, notify you in the App. Your continued use after an update means you accept the revised Terms.
15 Using DubMog through ChatGPT
DubMog is available inside ChatGPT as a plugin. These Terms apply to it in full. In addition:
- You may only give DubMog media that you own or have the right to dub and redistribute. Links to streaming or social platforms (YouTube, TikTok, Vimeo, Instagram, X and similar) are refused; DubMog does not download from them.
- Dubs made through ChatGPT use your DubMog account's free allowance and dubbing time under the same rules as the DubMog apps. Dubbing time is spent per second of voiced speech for the Pro Cinematic voice and is not refunded for a dub you delete. Plans, packs and dubbing time are managed only in the DubMog apps and on get.dubmog.com.
- Dubbed files are kept for seven days (or until you delete them) and are provided as they are. Automatic transcription, translation and synthetic voices can be wrong; check a dub before you publish it.
- ChatGPT is a product of OpenAI; OpenAI's terms govern your use of ChatGPT itself. DubMog is not responsible for ChatGPT's availability or for how ChatGPT presents DubMog's answers.
- We may suspend the ChatGPT connection of an account that abuses it (automation, scraping, content that breaks these Terms).
16 Contact
Questions about these Terms? Email hello@dubmog.com.