Your speech is yours. Here’s how we handle the rest.

This Privacy Policy explains what information DubMog (“DubMog,” “we,” “us”) collects when you use DubMog (the iPhone, Android, Mac and Windows apps, the Chrome and Edge browser extension, and our website and Web Studio at get.dubmog.com), how we use it, and the choices you have. DubMog is operated by Octag AI LLC, and is contactable at hello@dubmog.com. By using DubMog you agree to this policy.

01 Information we collect

Account information

When you sign in (including with Sign in with Apple), we receive a name and email address, and we create a unique account identifier for you. If you use Sign in with Apple and choose to hide your email, we receive Apple’s private relay address rather than your real one. You can also use DubMog as a guest without signing in; in that case we create an anonymous account identifier for you and do not collect your name or email until you choose to sign in.

Purchases

When you subscribe to Pro or buy an energy pack, the purchase is processed by Apple (in the iPhone and Mac apps), Google Play (in the Android app) or Stripe (on our website, where the browser extension and the Windows app also open checkout). We do not receive your card details. We do receive and store a record of your entitlements (whether a subscription is active and how much usage you have left) so the app works correctly across your devices.

Purchases on our website (Stripe)

On get.dubmog.com you pay on Stripe’s secure checkout page, and your card details go to Stripe, not to us. For each checkout, Stripe receives your account’s email address and DubMog account ID, the product, where the purchase started (our website, the Web Studio or the browser extension — for the extension, also what prompted the purchase and the website you were dubbing), and our Google Analytics references for your browser so the purchase, or a checkout left unfinished, can be counted in Google Analytics. Stripe sends us back what we need to deliver and support the purchase — the product, the amount and currency, and for Pro whether the subscription is active, set to cancel, and when the current period ends — and we keep that record with your account. If you leave a checkout unfinished, Stripe gives us a link that reopens it for up to 30 days, and we may email it to you from hello@dubmog.com. Depending on where you are, Stripe’s checkout may also ask whether you want promotional emails from us; we keep your answer.

Usage and app activity

To power features like your watch history and recommendations, we store activity such as the movies you link (title and identifiers), the languages you select, and how long a session ran. We also collect basic diagnostic and performance data to keep the app stable. On our website, when you are signed in and allow measurement, Google Analytics links your visits to your DubMog account ID (never your name or email), so web and app use can be counted together. In the browser extension we count how it is used, for example which buttons are pressed, how many seconds were dubbed and your browser’s language setting, without your name or anything from the pages you dub beyond their site name. If you remove the extension, the page that opens may ask why; that answer is counted the same way and is optional. The link that opens it carries the extension’s version, how many days it was installed, how far it got (never used, the free taste, Standard or Live) and, in newer versions, a random install number, made once for each installation, so a removal can be matched with how that copy was used. The number is not your name or email.

Microphone and speech

DubMog needs microphone access to translate live speech. Audio is captured only while you are actively using a translation session.

Browser extension: Standard mode in Google Chrome and Microsoft Edge

The DubMog browser extension offers a free Standard mode. In Google Chrome, speech recognition and translation run on your computer, and the audio of the tab you are dubbing never leaves it. When Chrome has one of its built-in Google voices for your language, DubMog speaks with it, and Chrome produces that voice through Google’s online speech service: the translated text (not the audio) is sent to Google for that. Other languages use a voice installed on your computer. DubMog does not receive or store that text; Google’s handling of it is governed by Google’s privacy policy. Microsoft Edge does not ship an on-device speech model, so in Edge the Standard mode sends the audio of the tab you are dubbing to Microsoft’s online speech recognition service to turn it into text, and the translated voice may be a Microsoft online voice. The translation itself still runs on your computer. DubMog does not receive or store that audio; Microsoft’s handling of it is governed by Microsoft’s privacy statement. Pro Live is unchanged in both browsers: audio is processed in the moment through Google’s Gemini API and is not retained.

Advertising data (free tier)

If you use the iPhone or Android app for free, we show ads through Google AdMob. To deliver and measure ads, AdMob may collect device and usage identifiers. On Apple devices, ad tracking is governed by Apple’s App Tracking Transparency — you control it in your device settings. Pro subscribers do not see ads.

Website, demo, and launch list

Our website, including the in-browser demo, uses Google Firebase and Google reCAPTCHA to prevent abuse, plus basic analytics to understand traffic. The live demo sends the audio or text you provide to Google for translation the same way the app does, and does not retain it. If you join our launch list, we collect the email address you submit (stored in our database) only to notify you about availability — you can ask us to remove it any time at hello@dubmog.com.

Emailing yourself our extension link

Phones can’t add browser extensions, so on a phone our website offers to email you the link to the DubMog extension, to open on your computer. When you use it, we keep the email address you enter, the language and page you asked from, the ad campaign that brought you there (if any), when you asked, and whether you ticked the box to get tips and offers. We use this to send the link, to stop the form being used to flood someone’s inbox, and, only if you ticked the box, to email you occasional tips and offers from DubMog. If you didn’t tick it, we won’t email you again unless you ask. The email comes from hello@dubmog.com and is sent through Google’s Gmail. To stop misuse, we also count requests per network using a one-way code of your network address, and delete those counts after a few days. Every tips-and-offers email has an unsubscribe link, and you can ask us to delete your address at any time at hello@dubmog.com.

DubMog news (our newsletter)

If you sign up for DubMog news — on our website, in the browser extension or in your DubMog account — we keep your email address, the language you signed up in, where you signed up (the page or screen, and the ad campaign that brought you there, if any), when, and the consent text you agreed to. When you type your address, we first email you a link to confirm it; signing in with a verified account confirms it in one tap. We then send one or two emails a month with news, tips and occasional offers, and a welcome email when you join. They come from news@dubmog.com and are sent through Google’s Gmail. To stop misuse, we count sign-ups per network using a one-way code of your network address and delete those counts after a few days. Every email has an unsubscribe link (and one-click unsubscribe in mail apps that support it), and you can also turn it off in your DubMog account. We keep the record of your consent and of your unsubscribe so we never email you after you leave; you can ask us to delete your address at any time at hello@dubmog.com.

Requesting a Business quote

When you ask for a DubMog Business quote on our website, we keep what you type in the form — your company, your name, your work email address, the number of seats, the platforms your team uses, what you want to dub, and your country if you give it — together with the page and the ad campaign that brought you there (if any) and when you asked. We use this only to answer the quote and to set your team up. We keep it until the quote is closed, or delete it earlier when you ask at hello@dubmog.com. The request is emailed to us, and a copy to you, from hello@dubmog.com through Google’s Gmail. A quote request is not a marketing opt-in: it never adds your address to the tips-and-offers list, and apart from our reply you get no other email from it. As with the extension-link form, we count requests per network using a one-way code of your network address, and delete those counts after a few days.

DubMog Business teams

When you buy DubMog Business on our website, you become your team’s admin. Stripe processes the payment and keeps the billing details you enter at checkout — such as your company name, billing address and VAT or tax ID, which appear on your invoices. We keep the team’s name, its plan and number of seats, and which DubMog accounts hold its seats. When you invite someone, we keep the email address you enter and create a personal invite link for it; an invite expires after 14 days. We email that link to the address once per invite, from hello@dubmog.com through Google’s Gmail, and you can also send it from your own email. As the admin, you see the name and email address of each member and each pending invite, and each member’s join date and remaining monthly Tokens; members see the team’s name and the admin’s name and email address. We also email the admin about the team and its billing — when it’s ready, when a payment didn’t go through, and when they become its admin. These emails are transactional: they carry no marketing and never add an address to the tips-and-offers list. Admins never see members’ audio, transcripts, or what they dub. When a member leaves or is removed, their seat stops; their own account, packs and exports stay theirs. We keep team, seat and invite records while the team exists and for our accounting afterwards, and invoices for as long as the law requires.

Website ad measurement

Our website (get.dubmog.com) uses Google Analytics, Google Ads, the ChatGPT Ads measurement pixel from OpenAI and the X (formerly Twitter) ads pixel to count visits, clicks on our store buttons (such as Add to Chrome) and web purchases, and to see which ads led to them. When you arrive from an ad in ChatGPT, we note which campaign, ad group and ad it was for the rest of your visit in that browser tab and report them to Google Analytics, and OpenAI’s pixel keeps an ad reference in a cookie on our site for up to 30 days, plus a random browser reference for up to a year. OpenAI’s pixel and Google’s ad tag may also notice an email address you type on our site (for example, in the form that emails you our extension link), turn it into a one-way code (a SHA-256 hash) in your browser, and send only that code to OpenAI or Google so they can match actions to ads; they never send the address itself. When you arrive from an ad on X, X’s pixel uses cookies to connect your visit, store-button clicks and web purchases on our site to that ad (see X’s privacy policy at x.com/privacy). In the European Economic Area, the UK and Switzerland, these tools stay off until you choose Accept in our cookie banner; to change your choice later, clear this site’s data in your browser.

02 How we use information

• To provide the core service: translating and dubbing speech in real time.
• To keep you signed in across devices and apply your subscription and energy balance.
• To power history, recommendations, and curated content.
• To show and measure ads on the free tier.
• To diagnose problems, prevent abuse, and improve reliability.
• To comply with legal obligations and enforce our Terms.

We do not sell your personal information.

03 Service providers we share with

We use trusted third parties to operate the app. They process data only to provide their service to us. Each has its own privacy policy:

Refund requests made to Apple. When you ask Apple to refund an App Store purchase, Apple may ask us about it, and we answer with: whether the purchase reached your DubMog account, that DubMog can be used free before you buy, for an energy pack the share you have used, and our refund preference (see our Terms). We don't send your name, your email address, your account details or anything you dubbed. To stop this, email hello@dubmog.com.

We may also disclose information if required by law, to protect our rights or users’ safety, or in connection with a business transfer.

04 Data retention

We keep account and entitlement information for as long as your account is active. Activity logs are kept to provide history and improve the service, and are deleted or anonymized when no longer needed. As noted above, audio and transcripts are not retained by us. Addresses entered to email yourself our extension link are kept until you ask us to delete them; the per-network counts that stop misuse of that form are deleted after a few days. Business quote requests are kept until the quote is closed, or deleted earlier when you ask. Business team, seat and invite records are kept while the team exists and for our accounting afterwards; an invite link stops working after 14 days.

05 Your choices and rights

• Delete your account. You can delete your account from within the app. This removes your DubMog account data. Some records may be retained where required by law.
• Microphone permission. You can revoke microphone access at any time in your device settings; translation features will stop working until you re-enable it.
• Manage subscriptions. A subscription bought in the iPhone or Mac app is managed in your Apple Account settings, one bought in the Android app in Google Play, and one bought on our website under Manage billing at get.dubmog.com/dashboard.html.
• Emails from us. Every tips-and-offers email has an unsubscribe link. To stop any other promotional emails or reminders about an unfinished checkout, or to have an address you gave us deleted, write to hello@dubmog.com.
• Ad personalization. You can limit ad tracking in your device settings.

Depending on where you live, you may have additional rights (such as access, correction, or deletion). Contact us at hello@dubmog.com to exercise them.

06 Children

DubMog is intended for adults 18 and over and is not directed to anyone under 18. We do not knowingly collect personal information from anyone under 18. If you believe someone under 18 has provided us information, contact us and we will delete it.

07 Security and international transfers

We use reasonable technical and organizational measures to protect your information, including encryption in transit. No method of transmission or storage is completely secure. Our providers may process data in countries other than yours; where they do, they apply appropriate safeguards.

08 Changes to this policy

We may update this policy from time to time. If we make material changes, we will update the date above and, where appropriate, notify you in the app. Your continued use after an update means you accept the revised policy.

09 DubMog in ChatGPT

When you connect DubMog to ChatGPT, you sign in on a DubMog page with the account you use in the DubMog apps (Apple, Google or email). ChatGPT never sees your password. DubMog gives ChatGPT a token that is tied to your account and can only do the things listed on the connection screen: dub the files you give it, translate transcripts, read your plan and remaining dubbing time, and list, continue or delete the dubs it made. You can disconnect DubMog in ChatGPT's settings at any time; disconnecting revokes the token.

What we receive. The media file you ask ChatGPT to dub (as an upload ChatGPT passes to us, or the direct link you give), the language you choose, and transcript text you ask us to translate. We do not receive your conversation, other attachments, your location or your ChatGPT account details.

What we do with it. The speech is transcribed and translated with Google's Gemini models and voiced with Google Cloud Text-to-Speech, the same services the DubMog apps use. Google processes the audio and text only to provide those services, under its Cloud and Gemini API terms for paid use.

What we keep, and for how long. The dubbed file, the transcript and a copy of the source file are stored in our Google Cloud project (United States) so that you can download them from the link ChatGPT shows; they are deleted automatically seven days after the dub was made, or immediately when you ask ChatGPT to delete the dub. A record of each dub (language, length, the dubbing time it used, its status) stays on your account. Translate-only requests are not stored. Server logs keep a short identifier of your account and error messages for 30 days, never the audio or the text.

Your account's limits. The free dubs per day and the dubbing time your account holds are counted on our servers exactly as in the apps; ChatGPT cannot change them, and nothing is bought or sold through ChatGPT.

Your controls. Disconnect in ChatGPT; ask ChatGPT to delete a dub; or email hello@dubmog.com to delete everything the ChatGPT connection stored.

10 Contact us

Questions about privacy? Email hello@dubmog.com.